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User Guidance

What is Investigator Sponsored Research?
A research effort where the sponsor of the work is the investigator, healthcare institution, or some form of medical network external to VH and is seeking our support to conduct the work.
What are the types of Investigator Sponsored Research?
  • Pure Substance Requests - VH Pure Substances are available for preclinical research (in vitro or animal) to study novel disease biology and advance scientific knowledge.
  • Investigator Sponsored Study - VH provides some form of support (product, funding, expertise*, specialized activities), but another entity is the Sponsor accountable for ALL aspects of the study.
    *ISS expertise is limited to benefit/risk expertise related to the VH product in the study.
  • Collaborative Study – A study in which VH actively works with a Collaborating Party (CP - an external research organization or institution or another pharmaceutical company) to develop and conduct a research study of mutual scientific and/or clinical interest.
What types of support can be provided by ViiV?
  • ViiV support of approved proposals can be in the form of funding and/or study materials (including ViiV products or placebo)
  • In exceptional circumstances where the study requires a specialized capability to perform a specific activity (e.g. biomarker research) that the sponsor does not have and cannot feasibly retain an appropriate vendor; ViiV may perform the specific activity as part of ViiV’s support. Any ViiV funding for the study will reflect the fact that ViiV is providing this support.
What is the role of the investigator-sponsor?
  • Design the protocol
  • Develop and maintain the case report forms
  • Initiate and monitor the study
  • Understand and comply with any and all pertinent laws, regulations, and guidelines
  • Understand and comply with any and all requirements of institution(s) with which they are associated or in which research will occur
  • Report safety data to regulatory authorities, the IRB/IEC, and ViiV
What is the role of ViiV?
  • Provide approved support as outlined in the legal agreement in a timely manner
  • Provide any scientific/medical feedback to the investigator-sponsor at any point in time regarding the proposal, the protocol, or any aspect of study conduct where ViiV has a concern about the scientific integrity of the study or patient well-being
How does the overall process work?
  • Everything begins with a discussion with a ViiV Representative about your concept. Once you have registered, you will then be able to submit research concepts/proposals to ViiV
  • Throughout this step and all phases of the process, you will be notified about various documentation requirements, such as your curriculum,vitae, budget request (if applicable), Financial (if applicable), and Study Milestone updates.
  • Once you have submitted a concept, it will be reviewed by ViiV ISS personnel; if there are any questions, you will receive notification from ViiV for clarification or additional information
  • You will be notified of ViiV's decision to proceed with a full proposal. If a full proposal is requested you will receive access to a "Submission Form" to complete. The proposal will move into our multi step global ISS proposal review process where ViiV medical personnel will review the proposal and make a decision; this decision could be approved, approved with conditions, declined or a request for additional information.
  • If the proposal is approved, the process then moves into protocol and contract development and review. If you submit a full draft protocol with the initial proposal (not required), then the time between approval and contract execution may be shortened.
  • Once the protocol is approved, we will then finalize contractual terms of the ViiV support being provided and expectations for you as the study sponsor
  • After the contract is finalized and all supporting documentation has been obtained, we will then be ready to start the conduct of the study
  • Throughout study conduct, you will be notified for study progress reports and supporting documentation for any support payment, produce shipment requests, etc.
  • Once study conduct is complete, we will then move into closing out the study and enter the publications phase of the study (final deliverables from the study as defined in the contract)
  • Per the contractual terms, ViiV will request review of any defined deliverables from the study (abstracts, publications, etc.)
  • At any point, you will be able to go into your account in the system and see the status of your proposal(s) and/or study(s)
What do I need to do to submit a concept/proposal after I have registered at this site?
  • The first step is to have a discussion with a ViiV representative about your concept.
  • Following your discussion, click on the "Create a Submission button".
  • You will be required to record your agreement with an Attestation Statement in order to complete and submit your concept. Click the LINK to view a copy of the statement.
  • Your concept will then be reviewed and given a decision by ViiV medical personnel for the given product. The decision could be to submit a full proposal, not interested or more information needed.
  • If a full proposal is requested, you will receive a Submission Form to complete. This form will consist of Part A and Part B.
  • Part A is an online form that basically captures categorical information about your proposal; this information is collected directly in the system to enable the proper internal routing and classification of the proposal.
  • Part B of the form captures the detail of the actual study you are proposing, including aspects of the overall study design, target population, statistical analysis plan, etc.
    • (There are two options in completing Part B of the form: You can complete the information on the form or You can select the N/A for each section and submit your own full draft protocol via the "Files" function.
  • After completing the form, you can also submit any other needed attachments at this point or later in the process; this could include an itemized budget for funding support requested, your curriculum vitae, or other study related documentation.
  • The status of your study will be set to "Proposal Under Development" while all documents are being submitted by you and reviewed for completeness.
  • Once all the required documents are received by ViiV, the status will be changed to "Proposal Under Review".

At any time, you can then click on "My Submissions" and check the status of the proposal, add additional attachments to the system, or review correspondence that you have received from ViiV.

How do I create a Response to an active Request for Proposal (RFP)?
To create a response, you must first have an account. Once you have an account, you can access the RFP to which you want to respond by clicking on the Title of the RFP in the list of RFPTopic(s) on the home page of the portal. Once you select a RFP topic, the page with more information about the proposal will include a button that will allow you to submit a response. (If you are not already logged in you will be prompted to log in first.)
How do I create an Account to log in?
You will select the “Create Profile” command on the menu bar. This will provide a screen which will prompt for the information necessary to create an account and walk you through the steps. The steps will include a “verification” where an email will be sent to you to verify that the account email address (used as your id) was entered correctly.
What are the requirements for a valid password in this system?
When creating a password within this portal, the following requirements must be met for the password to be valid:
  • The password should be at least 8 characters
  • The password must include at least 1 UPPER case letter (A-Z)
  • The password must include at least 1 lower case letter (a-z)
  • The password must include at least 1 numeric character (0-9)
  • The password must include at least 1 symbol character (e.g. &, #, @)
What is the delegate role for an ISR Study?
  • A delegate is a person with a ViiV ISR Portal account who has been identified by the Principal Investigator (PI) of a study as someone who should have access to that study. The delegate will have permission to access and provide data on the Investigator’s behalf for the specific study they are assigned to as a delegate.
  • All Contacts for a study (Principal Investigator and delegates) will receive system notifications with respect to the study to which they are assigned.
How can I assign a delegate access to my Study in the ViiV ISR Portal?
  • The Principal Investigator (PI) for the study must first ensure that the delegate has an account in the portal. The delegate may create an account following the steps under "How do I create an Account to log in?"
  • Once the PI has confirmed that the account is created, they should complete the Investigator Delegate Request form for each delegate. The completed form can be returned to ops.visions@viivhealthcare.com. (Note: The request form is a fillable PDF form that can be completed, saved and emailed or printed out, completed and then scanned).
How can a delegate be removed from a study?
  • The Principal Investigator (PI) for the study must request in writing (email is acceptable) that the delegate be removed. Emails may be sent to ops.visions@viivhealthcare.com.
How do I reset my password?
To reset your password, you will need to use the “Forgot Password” function found on the sign on page. Once you select this option follow the steps outlined on the pages displayed.
Why does it take me to my Profile each time I create a new response?
It is very important that we have a complete and accurate profile on all investigators who are submitting a response. This information supports the overall review and approval process. The system is designed to return you to your profile to assure that the information is complete and to encourage you to verify that your contact and medical license information are up to date. Please review the information each time and select update profile when your review and/or changes are complete.
What does ViiV expect of the investigator-sponsor?
  • Conduct a high quality ethical study
  • Register the protocol on a public web site
  • Complete required documentation in a timely manner
  • Meet applicable deadlines as defined in the legal agreement
  • Report any safety issues and adverse events in a timely fashion as defined in the legal agreement.
    See ViiV ISS Safety Requirements for more information
  • Disclose any affiliation or financial conflicts of interest
  • Publish study results
  • Ask questions whenever needed
What should the sponsor of the study expect from ViiV?
  • Professional interactions with ViiV employees who put patient needs first in all that they do
  • Timely responses to any inquiries or requests coming from the sponsor, including decisions on completed proposals
  • An easy to use ISS system
  • Compliance with data protection laws with respect to the personally identifiable information of the sponsors/investigators
How are support decisions made within ViiV?
  • Once reviewed for completeness, all proposals go through a multi-step global review process that is made up of key medical, safety, statistics, regulatory, finance and drug supply personnel.
  • Decisions are made based primarily on the overall scientific rationale of the proposal; additional considerations include alignment with ViiV’s areas of scientific interest, qualifications of the proposal sponsor, availability of internal funding resources, a fair market value assessment of any funding requested, and evaluation if similar research is already being conducted or has been conducted around the globe
Click here if you are interested in access to anonymised patient-level data from ViiV Sponsored clinical trials that have evaluated authorized or terminated medicines and are accepted for publications.
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How do I contact ViiV if I have questions about this system or the overall process?
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